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EFFECTIVE: 21 May 2018
When we refer to “Gribbio”, we mean the Gribbio entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.
As our Service Gribbio offers Customers a platform in which they can manage their event visitor data. The customers of Gribbio’s Customer are Users (“Users”) in the platform and generally seen as event visitors and/or members of the community of Gribbio’s Customer. To offer an adequate Service specific “User Information” is stored about Users that is generic on the total Gribb.io platform. The User can switch between Brandspaces and remain the same User Information.
Within specific Brandspaces the Customer specifies their own “Persona Profiles” with information about the User relevant to the Customer. Upon application for any activities of the Customer the User provides this information in the “Application Form” and gives consent for the storage and usage of this data according to the Terms of Services.
Gribbio may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
Customer Data Customers or individuals granted access to a Brandspace by a Customer to manage the Services within Gribbio.
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as Brandspace setup details, is not provided, we may be unable to provide the Services.
Customer Data will be used by Gribbio in accordance with Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. Gribbio is a processor of Customer Data and Customer is the controller. Customer may, for example, use the Services to grant and remove access to a Brandspace, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.
Gribbio uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, Gribbio uses Other Information:
We will not send any Marketing related communication unless you have explicitly given consent to receive this kind of communication.
This section describes how Gribbio may share and disclose Information. Customers determine their own policies and practices for the sharing and disclosure of Information, and Gribbio does not control how they or any other third parties choose to share or disclose Information.
You may, of course, decline to share your personally-identifiable information with Gribbio, in which case Gribbio will not be able to provide to you some of the features and functionality found on Gribbio. You may update, correct, or delete your user information and preferences at any in your user profile.
To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. YOU ARE RESPONSIBLE FOR MAINTAINING THE SECRECY OF YOUR UNIQUE PASSWORD AND ACCOUNT INFORMATION AT ALL TIMES.
Gribbio takes security of data very seriously. Gribbio works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, Gribbio cannot guarantee that Information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.
To the extent prohibited by applicable law, Gribbio does not allow use of our Services and Websites by anyone younger than 16 years old. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will takes steps to delete such information.
In the event that Gribbio is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change of control.
To communicate with our Data Protection Officer, please email firstname.lastname@example.org
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Customer Data. In general, Gribbio is the processor of Customer Data and the controller of Other Information. Different Gribbio entities provide the Services in different parts of the world. Gribbio, a brandname of Ropaki B.V., a Dutch company based in Rotterdam, the Netherlands, is the controller of Other Information and a processor of Customer Data relating to Authorized Users who use Brandspace established for Customers.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can contact Customer for additional access and assistance.
If you are a resident of the European Economic Area and believe we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority:
Gribbio – Ropaki B.V.
Marconistraat 16, 3029AK
Rotterdam, The Netherlands